Privacy Policy.
SMS/Text Messaging Program:
By providing your mobile phone number, you consent to receive SMS/text messages from Matt Tarrant-Twin State regarding your account, services, promotions, or other relevant information. Message frequency may vary based on your interaction with my services.
Message and Data Rates: Standard message and data rates may apply, depending on your mobile carrier plan.
Opt-Out: You can opt out of receiving text messages at any time by replying STOP to any message or contacting Matt Tarrant directly. After opting out, you may receive a final confirmation message.
Help: For help, reply HELP to any message or contact me at (703) 547-7307.
Consent: Your consent to receive text messages is not a condition of any purchase.
Privacy: I respect and value your privacy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
By participating in my SMS/text messaging program, you agree to these terms, which are part of my Terms of Use.
How and when do I communicate with my clients and prospective clients?
I may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce any applicable national laws, and any agreement we may have with you. For these purposes I may contact you via email, telephone, text messages, and postal mail.
How do I collect information on my clients and prospective clients?
Whenever you text or email me, I will enter your contact information into my CRM. For example, your name, address and email address. Your business information will be used for the specific reasons of providing you with information on hair care products you purchase from me or are interested in.
Why do I collect this information?
I collect such Non-personal and Personal Information for the following purposes:
To provide unbiased and appropriate information on the products we sell that customers and qualified prospective clients have expressed an interest in.
To provide my clients with ongoing customer assistance and technical support.
To be able to contact my Visitors and Users with general or personalized service-related notices and promotional messages.
To comply with any applicable laws and regulations.
Privacy issues around my website matttarrant-twinstate.com
What type of information do I collect on my website?
This website collects personal data to power my site analytics, including:
Information about your browser, network, and device, web pages you visited prior to coming to this website, and your IP address.
This information may also include details about your use of this website, including:
Clicks, Internal links, Pages visited, Scrolling, Searches, and Timestamps.
I share this information with Squarespace, my website analytics provider, to learn about site traffic and activity.
How do I store, use, share and disclose my site visitors' personal information?
My business website is hosted on the Squarespace platform.
My customer database is hosted by ZOHO One, a global business software company.
They store your data on secure servers behind a firewall.
The only time I share your business information with Twin State is when you start ordering from Twin State and then only the information that you provide in our New Client Application form.
I also share your personal and salon information with brands from whom you receive rewards products.
What are cookies?
Cookies are small pieces of data that websites store on a device. Cookies can improve my visitors’ browsing experience because they help websites remember preferences and understand how people use different features. My website places two kinds of cookies on your browser:
Necessary cookies so that you can navigate and use key features on my site.
Non-essential, or analytics and performance cookies, that collect information on about how you interact with my site. This allows me to edit or remove content that does not seem to engage clients and provide other, more useful content.
What necessary cookies do I use?
For information about what necessary cookies are dropped on your device,
visit Necessary Cookies on this website.
These necessary and required cookies are always used, which allow Squarespace, my hosting platform, to securely serve this website to you.
What Analytics and performance cookies do I use?
These cookies are used on this website, as described above, only when you acknowledge our cookie banner. These cookies allow me to view site traffic, activity, and other data which tells me what clients find useful and what needs to be deleted or improved.
How do you withdraw your consent for the above tracking?
If you don’t want us to process your data anymore, please contact me at matt@mattctarrant.com.
Privacy Policy Updates
I reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information I collect, how I use it, and under what circumstances, if any, I use and/or disclose it.
